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Automation for Jira - Rule to convert a label in uppercase adds a comma


we have integrated a rule in Automation for Jira to converts the strings of the label in uppercase. This is the rule:

Trigger: when value change for customfield_10063 (it's a label field)

Rule: edit customfield_10063 with this: {{issue.fields.customfield_10063.toUpperCase()}}

The first time the rule is triggered it works fine. From the second time onward, it just add to any label a comma. So, for example:

  1. type the word "Hello" in the custom field, it works ok.
  2. add the word "Hi" in the custom field, this appears as "HELLO, HI"
  3. add the word "Bye", this appears as "HELLO,, HI,, BYE"
  4. add the word "Farewell", this appears as "HELLO,,, HI,,, BYE,,, FAREWELL"

This just goes on every time the rule has been triggered. These labels with the comma replaces those without it, ad they appears into the extractions, which is very annoying.

Am I missing somethinf here? Maybe the syntax for the custom field is not complete?



1 answer

0 votes
John Funk Community Leader Feb 15, 2021

Hi Gerardo - Welcome to the Atlassian Community!

That seems like a bug to me. Can you share a screenshot of the entire rule? 

I would go ahead and submit a support ticket to Atlassian.

Hello John,

thanks for quick reply.

I'm new to the Jira world, so I thought to have a check with the Community just to exclude any potential mistake from my side (otherwise this would have been the third reported bug in a month...).

These are the screenshot from the rule:



Thank you very much.

John Funk Community Leader Feb 15, 2021

Sure - that is the proper route to go with Community first.  :-)

I would go ahead with the support ticket as it sure looks like a but to me. 

Be sure to post back here with the resolution or what you hear from support so we can close this one out at the time. 

Thank you very much. I'm going to raise a P4 ticket and see what happens, keep you all updated.

Like John Funk likes this

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