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Automation- create task linked to EPIC

Hi All!

 

I'm woriking on automation to create tasks in epic with EPIC link, but I can't link it.

Rule now is really simply:

Project- it is EPIC

Zadania- it is TASK

obraz.png

Occurred problem is that I can't set epic link from trigger Issue:

obraz.png

Do you know, why it is unavailable?

 

1 answer

0 votes
Alex Koxaras Community Leader Sep 19, 2022

Hi @Krzysztof Chłystek 

On my instance it works fine

epic link drop down.png

Can you try creating a new rule and see if the same behavior occurs?

Still doesn't work:

obraz.png

Alex Koxaras Community Leader Sep 19, 2022

So this happens when you try to click the dropdown arrow from the Epic Field?

Have you try to type anything in that field?

@Alex Koxaras- I can't clik the dropdown arrow, it is unavaliable- no options.

obraz.png

Alex Koxaras Community Leader Sep 20, 2022

Ok.. have you already created an Epic somewhere within your instance? I know it might be dumb question, but I got to ask. :)

Any other colleague of yours, having the same problem?

Can you see Epic issues?

I don't have any proble with Epic.

Generally, I''m doing it manualy by clicking Add child issue- createed TASK is autmaticly linked to Parent Epic.

 

Unfortunatelly I'm the only user of JIRA in my organisation :)

Alex Koxaras Community Leader Sep 20, 2022

@Krzysztof Chłystek are you working on TMP or CMP?

Where are these epics located? Same project as the one you are trying to create the rule?

Yes, it is in the same project. 

Alex Koxaras Community Leader Sep 20, 2022

@Krzysztof Chłystek unfortunately I'm all out of ideas. Best to contact atlassian's support directly.

Like Krzysztof Chłystek likes this

@Alex Koxaras- Thank you for your support and time. I'm not going give up and I'll contact support directly.

Like Alex Koxaras likes this
Alex Koxaras Community Leader Sep 20, 2022

Yup, do that and please report back here once you get an update from them :)

Like Krzysztof Chłystek likes this

@Alex KoxarasIt start working, but I don't know why.

I supose one thing.

The day I noticed the problem with automation i exhaust the limit of automation.

The next day also so mayby this function was locked, but is only assumption :)

Alex Koxaras Community Leader Sep 21, 2022

From the looks of it, it has nothing to do with it. Automation can't make issues disappear from boards :/

Like Krzysztof Chłystek likes this

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