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Automation and formatting to 2 decimal places


I want to calculate the amount of time between certain workflow statuses and for the result to be in hours with 2 decimal places.

For testing I am taking the minutes since creation, dividing by 60 and putting this in a variable called hours:

{{#=}}{{now.diff(issue.created).minutes.abs}} / 60{{/}}

The variable is fine and prints to the log as {{hours}}

But I can't get the formatting to work. I tried {{hours.format("###.##")}}  following the answer in this question but that produces no output at all. Any tips welcome, thanks!


2 answers

1 accepted

0 votes
Answer accepted

Hi @Julia Foden 

I was able to do this with ROUND() so you could try:

{{#=}}ROUND({{now.diff(issue.created).minutes.abs}} / 60, 2){{/}}

Best regards,


That's perfect Bill, thankyou very much!

Like Bill Sheboy likes this
0 votes
John Funk Community Leader Apr 27, 2021

Hi Julia,

Maybe try to put the word issue in front:


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