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Automation Rule to create sub-task when other sub-task status changes

Steven Johnson_e13aja

Hello, I thought this rule was going to be a little more simple, but I'm running into an issue. I am trying to use Automation to create a sub-task in a story, when another sub-task in that same story is marked "Done". I've attached the screenshot of the steps and the error message. It works if I create just a task, but seems to error with creating a subtask within the same story? Any help is appreciated! Sub-task creation issue.jpg

Accepted answers

Trudy P Claspill

Hello @Steven Johnson

Your rule is trying to create a sub-task under the issue that triggered the rule, which is itself a sub-task. A sub-task cannot have a child sub-task.

You need to add a branch to get to the triggering sub-task's parent, and then create the new sub-task in that branch.

Screen Shot 2022-09-09 at 10.02.00 AM.png

All comments

Trudy P Claspill

Hello @Steven Johnson

Your rule is trying to create a sub-task under the issue that triggered the rule, which is itself a sub-task. A sub-task cannot have a child sub-task.

You need to add a branch to get to the triggering sub-task's parent, and then create the new sub-task in that branch.

Screen Shot 2022-09-09 at 10.02.00 AM.png

Steven Johnson_e13aja

Hot dang!! I swear I thought I tried branching it out, but I obviously did something wrong (which I'm very much accustomed to by now) when I tried.

That worked perfectly, thanks!!!

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