I have an automation rule that is failing due to the ticket not being editable. Trying to figure out how I can add an exception to this status properties that would allow the automation rule to make the edits it needs to
You could use the jira.permission.edit.applicationRole property and restrict it to a role where the automation execution account is part of?
Refer more in https://support.atlassian.com/jira-cloud-administration/docs/use-workflow-properties/
thank you but how would i know what the applicationrole is for the automation user?
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@Jeffrey Bistrong , you have to look through the project roles in your project and see which one can have this account.
By default, the automation rule actor is in the atlassian-addons-project-access role. Referring to https://support.atlassian.com/cloud-automation/docs/transition-an-issue-with-automation/
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