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Automation Rule fails due to status being a non editable status

Jeffrey Bistrong
Jeffrey Bistrong Mar 22, 2023

I have an automation rule that is failing due to the ticket not being editable. Trying to figure out how I can add an exception to this status properties that would allow the automation rule to make the edits it needs to

 

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Fazila Ashraf
Fazila Ashraf
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Mar 22, 2023

Hi @Jeffrey Bistrong 

You could use the jira.permission.edit.applicationRole property and restrict it to a role where the automation execution account is part of?

Refer more in https://support.atlassian.com/jira-cloud-administration/docs/use-workflow-properties/

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Jeffrey Bistrong
Jeffrey Bistrong Mar 22, 2023

thank you but how would i know what the applicationrole is for the automation user?automation user.png

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Fazila Ashraf
Fazila Ashraf
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Mar 23, 2023

@Jeffrey Bistrong , you have to look through the project roles in your project and see which one can have this account.

By default, the automation rule actor is in the atlassian-addons-project-access role. Referring to https://support.atlassian.com/cloud-automation/docs/transition-an-issue-with-automation/ 

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