I have two projects - Project A and B. Support Issues are created as Tasks in Project A. Bug Issue Types are then created from the Task in Project A using the "Create linked issue" link and the linked issue is then created in Project B.
I need to add an automation rule that auto populates a field with a value. I need the rule to only apply to issues created as linked issues from Project A, where the linked issue is created in Project B.
Is this possible and if so, how would I do it?
If I understand correctly you need an automation rule to populate a field with a certain value to the Bug ticket in Project B, each time a new Bug ticket is created in Project B and that is linked to a Task issue from Project A.
You could use an automation rule that is triggered by "Issue Linked".
Hi Ioana, thank you for your help and the quick reply. You have definitely set me on the right path, but I can't quite get the JQL for the "Linked Issue Matches" to work. Please can you share the actual JQL code. As you can see from the screenshot below, I'm not sure what to put at the start of the JQL.
I will explain it step by step.
2. First Condition:
3. Second condition:
4. And last step of course, would be to and an action.
An addition to the question above: I have the exact same requirement, but I only want to copy the value when the link is made with specific issues (as stated above).
There could already be some linked issues with the same link type, but that don't comply with the configures JQL.
I only want to copy the value when the link is set-up with those specific issues that comply to the JQL.
In the config as stated above, the 'Condition should be that All match specified JQL' is a problem as not all match, but I only want to copy when the one I'm linking with complies.
How can this be set-up?
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