The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
I cannot mention User in Automation Add Comment TO ISSUE AND NEITHER THIS SOLUTION WORK FOR ME
[~ADD USER NASME HERE ]
what is the correct way to get the user name since its not working for me
Hi Mahmoud - Welcome to the Atlassian Community!
Try this text: [~accountid:{{issue.assignee.accountId}}]
Thanks for this, I really appreciate your idea, but for me it did not work.
I tried this [~accountid:{{reporter.displayName}}] and it brings @User mention but it doesn't contain the actual user ID, so it leads to a link: xy.atlassian.net/people/unknown .
In my case this did not give the result as expected, but thanks for the idea. :)
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Can you share the actual trigger, because that syntax works for me.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
The displayName part was actually wrong.
Wrong version: [~accountid:{{reporter.displayName}}]
It was correct this way: [~accountid:{{issue.reporter.accountId}}]
Thanks for your help again :)
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
[~accountid:5c3368158a78885a3c1334]
This is if you want to mention any person by id.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hello @Mahmoud Zinji
Welcome to the Atlassian community!!
You can mention the following persons in comments using smart values for automation:
Reporter: {{reporter.displayName}}
Assignee: {{assignee.displayName}}
Comments: {{issue.comments.author.displayName}} or {{issue.comments.last.author.displayName}}
Please accept the answer if this helps solve your query else respond and allow others to share input.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
👋 Hi there Jira Community! A few months ago we shared with you plans around renaming epics in your company-managed projects. As part of these changes, we highlighted upcoming changes to epics on...
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.