Automation Mention User

[Mahmoud Zinji]

I cannot mention User in Automation Add Comment TO ISSUE AND NEITHER THIS SOLUTION WORK FOR ME 

[~ADD USER NASME HERE ]

what is the correct way to get the user name since its not working for me 

[John M Funk]

Hi Mahmoud - Welcome to the Atlassian Community!

Try this text: [~accountid:{{issue.assignee.accountId}}]

[Kamilla]

Thanks for this, I really appreciate  your idea, but for me it did not work.

I tried this [~accountid:{{reporter.displayName}}] and it brings @User mention but it doesn't contain the actual user ID, so it leads to a link: xy.atlassian.net/people/unknown .

In my case this did not give the result as expected, but thanks for the idea. :) 

[John M Funk]

Can you share the actual trigger, because that syntax works for me. 

[Kamilla]

The displayName part was actually wrong. 

Wrong version:  [~accountid:{{reporter.displayName}}]

It was correct this way: [~accountid:{{issue.reporter.accountId}}] 

Thanks for your help again :) 

[John M Funk]

Glad that worked!

[Oleg Mykytiuk]

[~accountid:5c3368158a78885a3c1334]

This is if you want to mention any person by id. 

[Gaurav]

Hello @Mahmoud Zinji 

Welcome to the Atlassian community!!

You can mention the following persons in comments using smart values for automation:

Reporter: {{reporter.displayName}}

Assignee: {{assignee.displayName}}

Comments: {{issue.comments.author.displayName}} or {{issue.comments.last.author.displayName}}

Please accept the answer if this helps solve your query else respond and allow others to share input.