Automation: Link multiple issues from JQL lookupissues

[Tom Wick]

I am trying to develop and automation that can perform a JQL lookup and then link all of the matching issues to the originating ticket.

I have the trigger, lookup, and edit functions working if the JQL only returns a single field, but if the JQL returns multiple fields the edit issue function attempts to link "issue-1,issue-2" which causes an error. Is there a way to iterate over the {{lookupissues}} variable and pass each instance to the "Edit Issue fields" function?

To add some color this is for our security team who wants to track certain fields like bad-actor IP addresses across tickets, so if bad ip 1.2.3.4 gets added to a special field in the ticket, other issues with that IP in the same field should be linked automatically.

For reference this is my current "Edit issue Fields" Function:

{"update": {
"issuelinks": [
{
"add": {
"type": {
"name": "Relates"
},
"outwardIssue": {
"key": "{{lookupissues.key}}"
}
}
}
]
}
}

This is the whole workflow if that's helpful:

[Alex Koxaras -Relational- · Accepted solution]

Hi @Thomas Wick 

Will the following automation works for you?

• Leave the trigger event as you have it
• Instead of using the lookupissue, use the branch component and choose JQL
• Write on the JQL the statement you had on your Lookupissue component
• Inside the branching edit only the linked issue parameter (see pic below)
• Continue with the rest of your changing on the triggered issue, outside the branching rule

Hope that this was what you well looking for. I tried it, and successfully managed to linked all the issues on my JQL to the triggered issue.

Let me know!
Alex

[Tom Wick]

@Alex Koxaras -Relational-  That worked great. Thanks for the help.

[Alex Koxaras -Relational-]

Nice! Good to know! :) 

[Charlie Misonne]

This is the answer!

Thank you :-)

[Utkarsh Singh]

@Alex Koxaras -Relational- can you help me in telling me what to do if we want to have a manual trigger, because linked issue is showing only Trigger Issue or recently created issue.

How to link any ticket ?