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Trying to automate a Jira ticket
When the ticket is "Done" it automatically clones the parent ticket and subtasks.
But, the subtasks are not cloned on to the new cloned parent ticket.
In other words, I want to Clone a Task with its Subtasks. And when I click on the cloned Task, I want to have the Cloned Subtasks linked in the cloned Task, as in the original Task.
Hi @Mayur Patel and welcome to the community!
On your Clone Issue action, you need to explicitly set the issue type to sub-task. This will present an option for where you can set the parent.
In the end, it should look something like this:
This should do the trick
Hi @Mark Segall
Thanks for your answer, creating valuables works for the same project
I am also facing with the same issue for cross-proejct automation.
Would you mind elaborating more detail on the resolution you mentioned or any suggested adjustment on auto setting (refer to Pic2)?
Stuck in this stage now.
Hmm.... This looks ok on paper. I'd take the following troubleshooting steps: