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Automatically assaign sub-tasks to creator

I would like to automatically assign sub-task to a developer who created it.

I've already tried using post function, but since there is no specific creation event for sub-tasks it works also for other issue types.
I am currently experimenting with automation feature but I am not really familiar with it and I am running out of ideas.

I tried using trigger "issue created" but it doesn't seem to catch those subtasks no matter what condition I am using.

3 answers

0 votes
John Funk Community Leader Dec 18, 2020

Hi Kryzysztof,

Can you share the Automation rule that you have created so far? And also what it is not doing that you would like for it to do?

obraz.png

I tried something like that but it is not being executed. Tried to replace the condition with "Related issues condition" but with no success

Hi @Krzysztof Obstawski 

It works for all users , who creating sub tasks.

image.png

created an automated rule , works perfect for me. check the below image.png

If it works, please accept my answer.

Thank you for your message, unfortunately I have already tried the PS solution you proposed and it affects not only the sub-tasks but other issue types as well so it is not exactly what I am looking for.

I replicated the automation you posted and it is not working for me. It is not recording any logs. My team likes to use this view to add new sub-tasks, do the way how the issue is created affects the automation?
obraz.png

John Funk Community Leader Dec 18, 2020

Maybe try creating an additional transition to Done for Sub-tasks and add a Condition to the transition for Issue Type = Sub-task. And then place the Deep Clone post function there.

Then update the existing transition to Done to add a condition for Issue Type != Sub-task. 

 

Would creating a transition to Done help here? I want to assign the sub-task to the user who has created the ticket because devs in my team like to create sub-tasks for themselves during meetings.
It happens before transitions to Done.

John Funk Community Leader Dec 18, 2020

Sorry, I posted that response in the wrong post.  :-(  Let me take another look here. 

0 votes
Jack Community Leader Dec 18, 2020

i just wanted to add that you can create a sub-task specific workflow if you wanted to leverage PF. But it may be that automation is the better/simplier approach and will defer to John to work that to closure with you here. 

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