I am defining the customer support process and using the intercom/jira integration. I am looking to automatically allocate some issues that I create to an epic
I have an epic called 'New Features request'
I create an issue with in the title "[NEW FEATURE] The user wants to add custom fields"
-> How can I add some automation so that Jira can automatically put the issue under the epic 'New features request' ? Is it possible to create dashboard on the number of tickets created under an epic during a particular time ?
Many thanks in advance !!
Have a nice day
Hi Aurore, you can get to Jira's built-in automation engine by going to your Project settings > Automation
For more information on Jira automation have a look at the documentation here: https://www.atlassian.com/software/jira/guides/expand-jira/automation
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