Automatically added Start Dates in Basic Roadmaps and Different Columns in Boards

[Kristina Kreutz]

I have the following problems and hope someone can help:

Basic Roadmaps Start Dates:
When I create a new Epic in the Basic Roadmap using the "+", a "Start Date" is automatically added. The start date is always in the past. But when I create an issue using the "Create button", I have the option of leaving the start date blank or entering one myself. I've been looking for a solution for many days now, but haven't found any. Why is this and how can I fix it? I want to make sure we don't accidentally have wrong start dates.

Kanban boards when creating a new project vs. "create new board":
When I create a completely new project via "create new project", a board with 4 columns is created. Whereas a board with just three columns is generated when I create a board via "create board". Why is this so and how can I fix it?

MANY Thanks in advance!!!

[Bill Sheboy · Accepted solution]

Hi @Kristina Kreutz  -- Welcome to the Atlassian Community!

Regarding your question about epics created on roadmaps, they must have a start date to appear on the view, and so are automatically assigned.  Based upon the information below, the date appears to be selected based upon where the timeline is currently selected.

https://jira.atlassian.com/browse/JSWCLOUD-17890

https://support.atlassian.com/jira-software-cloud/docs/enable-the-roadmap/

Best regards,

Bill

[Kristina Kreutz]

Bill, 

I've spent so many hours searching ... THANK YOU SO MUCH!

do you have maybe an answer to the second question, too?

Kind regards,

Kristina 

[Bill Sheboy]

Hi Kristina,

I just reproducted your results for Classic boards' column number via three paths, and I am unclear why this would be the case.

1. From project list, create a new project.  This results in a Kanban board with 4 columns: Backlog, Selected For Development, In Progress, and Done.  Each board column has one status value mapped to it, respectively.
2. From an existing project, create a new Kanban board.  This results in a board with 3 columns: To Do, In Progress, and Done.  The first board column (To Do) has two status values mapped to it: Backlog and Selected For Development.
3. From an existing project, create a new Kanban board based upon a new project.  This works the same as (1) above.

You appear to be the site admin for a premium cloud instance, so I suggest submitting a support ticket to Atlassian to learn if this is a design choice or a defect.  Please post back here when you learn the answer.  Thanks!

https://support.atlassian.com/contact/#/

Best regards,

Bill

[Kristina Kreutz]

Many Thanks, Bill.
I will contact the support and let you know what they said.
Kind regards,
Kristina

[Kristina Kreutz]

Hi Bill,

It seems to be a bug and they work on that.

Kind regards,

Kristina  

https://jira.atlassian.com/browse/JSWCLOUD-21163