Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Autoasign tickets to Active users when ticket responsible gets disabled

Guti
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 17, 2022

We need this to happen  could this be posible?

1 answer

0 votes
Trudy Claspill
Community Champion
May 17, 2022

I don't know what you mean by "when ticket responsible gets disabled". Can you provide more details on what that means?

It is possible to use Automation Rules to automatically set the Assignee field for issues, but I'm not sure if the rules can accommodate the condition you mention until you provide more info about what that means.

Suggest an answer

Log in or Sign up to answer