Auto-assign

[In Heo]

Hi, i want to auto-assign the ticket into 2 cases

1. no one assigned > if the person auto-assigned afterwards also doesn't take the further action, hope to auto-assign to another person

2. there's a person assigned but there's no action taken (comment / status change)

are these two actions possible in the jira ticket automation rule?

[Prachi Bolar]

hello :)

the below rules could help you get started with 

1. no one assigned > if the person auto-assigned afterwards also doesn't take the further action, hope to auto-assign to another person

Rule 1: 

2.. there's a person assigned but there's no action taken (comment / status change)