Hi,
I'm trying to use these script for Auto Assign based on the custom field"Drop-down menu"
but it's not working with me.
Ps: Jira software version 7.12.1 and the post function is Scripted (Groovy) operation on issue (JMWE add-on)
import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.MutableIssue
import com.atlassian.jira.ComponentManager
import com.atlassian.jira.issue.CustomFieldManager
import com.atlassian.jira.issue.customfields.manager.OptionsManager
import com.atlassian.jira.issue.fields.CustomField
import com.atlassian.jira.event.type.EventDispatchOption
String userName;
def customFieldManager = ComponentAccessor.getCustomFieldManager()
def cf = customFieldManager.getCustomFieldObjectByName("Departments")
def cfDepartments = issue.getCustomFieldValue(cf)
switch(cfDepartments){
case "Influencer Relations": userName = "INF_BP";break;
case "Client Services": userName = "CS_BP";break;
}
log.error(userName)
log.error(cfDepartments);
def user = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser()
issue.setAssignee(ComponentAccessor.getUserManager().getUser(userName))
ComponentAccessor.getIssueManager().updateIssue(user, issue, EventDispatchOption.ISSUE_UPDATED, false)
--------------------------------------------------------------------------------------------------
import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.customfields.option.Option
import org.apache.log4j.Level
log.setLevel(Level.DEBUG)
log.debug "Starting postfunction..."
if (issue.isSubTask()) {
log.debug "Issue is subtask, leaving."
return
}
def customFieldManager = ComponentAccessor.getCustomFieldManager()
def cfCategory = customFieldManager.getCustomFieldObjectByName("Departments")
log.debug "Found customfield ${cfCategory}."
def category = (issue?.getCustomFieldValue(cfCategory) as Option)?.value
log.debug "Got category ${category}."
def userToReassign = issue.getAssignee()
log.debug "Got assignee ${userToReassign}."
def userManager = ComponentAccessor.getUserManager()
switch (category) {
case "Influencer Relations":
userToReassign = userManager.getUserByKey("INF_BP")
break
case "Client Services":
userToReassign = userManager.getUserByKey("CS_BP")
break
}
log.debug "Setting user to ${userToReassign}."
issue.setAssignee(userToReassign)
Hey @SmaatHub - can you describe exactly what you are trying to do without the code?
I'm trying to Auto Assign the ticket based on the custom field"Drop-down menu"
Ex: if the requester of ticket chooses his department from the drop-down menu like Client engagement the assignee goes to CE-BP and so on in other choices.
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I know that can easily be done with the Automation For Jira add-on. If the value of a field changes, you can have different actions that take place - for instance, setting the value of another field.
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