Patrick Roger
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 11, 2024


How recover attachments when exporting issues to an Excel file ?

Thanks for your answer.

1 answer

0 votes
Collista Lewingdon
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 11, 2024

Exporting issues from Jira to an Excel file typically includes the issue details but not attachments. To recover attachments associated with Jira issues, you'll need to use a different method. Here's a general approach:

  1. Manual Download: If you have access to Jira, you can manually download attachments for each issue. Navigate to the specific issue, locate the attachment, and download it. This can be time-consuming for a large number of issues.

  2. Using Jira API: You can use Jira's REST API to retrieve attachments programmatically. You'll need to write a script or program that iterates through the issues, retrieves attachment information, and downloads them. Here's a basic outline of the steps involved:

    • Authenticate with Jira's REST API using your credentials.
    • Retrieve a list of issues you're interested in.
    • For each issue, retrieve the attachment information.
    • Download the attachments to your local machine.
  3. Third-Party Tools: There are third-party tools available that facilitate the extraction of attachments from Jira. These tools usually offer a more user-friendly interface compared to writing scripts. Some examples include:

    • Jira's built-in export feature might support exporting attachments, depending on your Jira instance's configuration.
    • Jira CLI (Command Line Interface) tools sometimes offer options for exporting attachments.
    • Plugins or add-ons for Jira may offer extended functionality for exporting attachments. (Exporter- Export Issues to Excel CSV PDF)
  4. Jira Backup: If you have administrative access to Jira, you might consider taking a full backup of your Jira instance, which would include attachments. However, this is a more involved process and may not be suitable if you only need specific attachments or issues.

Regardless of the method you choose, it's essential to ensure that you have the necessary permissions to access the attachments and data within Jira, as well as to comply with any relevant data privacy regulations or policies.

Suggest an answer

Log in or Sign up to answer