Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Attachments Digital Signature Disappear

I am attaching digitally signed documents in Jira, but when our auditors pull the documents as artifact, the signatures are gone.  Can someone tell me why, or how I stop this from happening?  I then have to go pull all the artifacts from my laptop and email them the signed documents which wastes too much time.

Any help is appreciated.

K Crocker


1 answer

Hi @Kathleen M Crocker ,

Possibly the attachments in Jira still contain the signatures.  However when the auditors view them in their web browser in Jira, the web browser does not display the signatures.  You could try to download the attached pdf, and then open locally with your normal pdf software.  Then the signatures should "reappear".

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira

Do you use Jira Cloud with Microsoft Teams?

Hi, Jira users! Do you use Jira alongside Microsoft Teams? We want to hear how you’ve used the power of Jira Cloud and Microsoft Teams (via the Jira Cloud for Microsoft Teams app) to achieve a team...

481 views 3 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you