Unable to add an attachment for an MP4. It is 39 Mb, and no other error is provided other than to tell me to reload the ticket and try again. I reloaded the ticket, reloaded the browser, and also restarted my system. I've also re-uploaded the MP4 several times.
Welcome to Atlassian Community!
Just for a better understanding of the issue, I would like to know if the issue is happening with a specific attachment or all types of attachments with different sizes.
Is it happening with MP4 attachments that have 10mb or less?
Did you confirm with your administrator what is the attachment size limit allowed?
It was a file size issue, it appears that I couldn't submit a video more than 20mb. Just the error message had me repeatedly try again. However at the time it would allow me to upload greater than 20Mb but when playing the video it would stall and then throw the same error.
thanks for your response...
👋 Hi there Jira Community! A few months ago we shared with you plans around renaming epics in your company-managed projects. As part of these changes, we highlighted upcoming changes to epics on...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event