Atlassian error 500

[Егор Приставка]

Happens both for any page of our project both in Jira and Confluence. The work of the company is blocked.

HTTP Status 500 – Internal Server Error

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Type Exception Report

Message TenantContextCommand short-circuited and fallback disabled.

Description The server encountered an unexpected condition that prevented it from fulfilling the request.

[Manon Soubies-Camy _Modus Create_ · Accepted solution]

Hello @Егор Приставка,

I'm facing the same issue on my Cloud instance, I guess there is a general issue even though nothing is displayed on status.atlassian.com (yet) - the best thing to do is to raise a ticket to Atlassian support.

- Manon

[Егор Приставка]

Greetings, @Manon Soubies-Camy _Modus Create_,

Thanks for the reply. Trying to reach the support team.

[Manon Soubies-Camy _Modus Create_]

There is now an update on status.atlassian.com:

You can subscribe to it to be updated.

Hope this helps!

- Manon

[Егор Приставка]

Thank you, I have already spotted it and subscribed for updates.