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Atlassian Access and Org/Site Setup.

Christy Johnston
Christy Johnston Nov 01, 2023

Is it typical to have 2 Orgs when using the Access Product? (1 Org with Access and Managed Accounts) and the other Org with all other products like JIRA, etc.)

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Kian Stack Mumo Systems
Kian Stack Mumo Systems
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Nov 01, 2023

Typically not. Do you have a specific reason for having the two?

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Christy Johnston
Christy Johnston Nov 02, 2023

Thanks for responding. It was a case of vendor engagement and iterative implementation. We were on-prem and then were moved to the cloud (1 Org with all of our products minus Access or A claimed domain). Then, we added the Access Product and the same 3rd party vendor created a second Org with just Access as the Product. (This is also where our domain was claimed). We're now looking at the vendor to consolidate all products and managed users into a single Org and we're hearing "it's not typically done." I'm scratching my head on this so wanted to check with the technical community. 

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Kian Stack Mumo Systems
Kian Stack Mumo Systems
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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Nov 02, 2023

No, typically they would all be in one.. I'm not sure why they would have done it that way.

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