Assign Issue to Reporter ONLY If Assignee Left Unassigned

We have developers that create issues all the time. Most often, these issues are for themselves, so we'd like to have issues automatically assigned to the reporter. Sometimes developers assign issues to other users.

If I use the "Assign to Reporter" post function, the issue is assigned to the reporter even if he or she changes the assignee to someone else.

Is there a way to only assign to the reporter if the assign field is "Unassigned"?

Thanks!

Karl

3 answers

Out of the box, the answer appears to be no:

https://jira.atlassian.com/browse/JRA-27529

But....using a little script or a plugin can achieve the same trick:

https://answers.atlassian.com/questions/55934/how-to-assign-an-issue-to-the-current-user-on-create-transition

This can be achieved via post functions on the Create Transition in the Project Workflow.  You can make "Assign to Reporter" the first post function.  This will make Assignee = Reporter if the user did not change the value in the create screen (left it set to "Automatic").

Kimberly's solution did not work for me:

 

  1. The Assignee of the issue will be set to @#$@#$$.
  2. Creates the issue originally.
  3. Fire a Issue Created event that can be processed by the listeners.

I have it first yet whenever i try to create an issue, it always goes to the default assignee, not to the assignee that I select when creating the issue.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Sarah Schuster
Posted Mar 28, 2018 in Jira Software

Can a company’s culture make or break agile adoption?

Can a new-to-agile team survive and thrive in a non-agile culture? If so, what advice would you give to those trying to be agile in a non-agile culture? What's the key(s) to success? Share your thoug...

12,063 views 15 13
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you