As an Admin, how do we get Resolution to show up in the new field layout?

[Frank_Sobczynski]

Hi all,

I was asked to add the Resolution field to the new issue layout. After adding the Resolution field to the associated screen, it does not show up. Is this a bug?

[Jack Brickey · Accepted solution]

resolution shows just to the right of the status once DONE.

[Frank_Sobczynski]

Hi Jack,

Thanks for the quick response.

1. We would like for the resolution to show up even if it is not done.

2. Is the Resolution filed editable?

[Jack Brickey]

unfortunately this isn't possible in the new view AFAIK. I would suggest putting in feedback via the link.

[Joe Pitt]

Be careful where you put the field. 

Resolution Field can't be made optional. DO NOT put the field on any screen except the one presented in the transition where it is to be set. Resolution is a special field in JIRA. It has an initial value of ‘Unresolved’, which means the field is NULL in the database. It is ALWAYS required when it appears on the screen. ONLY display it on the screen during a transition to the status where you want it set. Once it is set the issue ID will appear with as strikethrough. If you re-open an issue the transition from closed to reopen needs to have a post function to CLEAR the resolution field to set it back to Unresolved.