Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Are there future plans to add notifications within the Jira board itself via Jira automation? Edited

For example, if there is a story that has subtasks that are not resolved, and a user tries to move the parent to "Done", would it be possible to notify the user within the board itself telling the user that the reason the story was not moved to "Done" is because the subtasks need to be resolved first?

 

1 answer

1 accepted

1 vote
Answer accepted
John Funk Community Leader Mar 26, 2021

Hi Connor - I don't know that Automation will ever evolve into Workflow management types of functions, but I'll let the Atlassian folks speak to that. 

In the meantime, you can use an add-on to do that - something like JMWE or ScriptRunner should do the trick. 

There is already a built in Condition function to workflows that prevent the parent from moving, but there are no messages that are given such as there is with Validators. So the add-on is only needed for the messaging part. 

Hey John, 

Thank you for taking the time to answer my question, I appreciate it! On second thought, I realized the above example is quite trivial with the solution you mentioned, and I should have picked another use case.

The topic of notifications came up during one of my Jira Automation Labs sessions and I wasn't sure if that was even on the roadmap or not. 

The workaround we ended up using for notifying the user was via email, Slack, or Teams. However, the experience to have to go to another application to get some error messaging is not the best UX.

I do appreciate the response and for the original example I used, you're absolutely right. JMWE or ScriptRunner are the ways to go.

Best, 
Connor

John Funk Community Leader Mar 26, 2021

Automation can send an email notification as such but won't stop the process of the workflow. Maybe I misunderstood the initial question. But it also won't know if the user tried something and was not successful. Therefore, there was no action that actually happened (was accomplished) for Automation to fire. 

I hope that helps a little more. 

I apologize for the confusion, I was trying to keep it pretty general while using a simple example.

For better context, this topic of notifications revolved around GDPR and HIPAA compliance. 

Now that I'm thinking about it though, Validators may just be the best approach for a more regulated workflow/process.

Like John Funk likes this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
Community showcase
Published in Marketplace Apps & Integrations

Bitbucket Smart Commits vs. Genius Commits - What's the difference?

If you already heard about Smart Commits in Bitbucket, know that you just stumbled upon something even better (and smarter!): Genius Commits by Better DevOps Automation for Jira Data Center (+ Server...

130 views 0 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you