Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Anyone on Cloud having Firefox security certificate errors and page load issues? Edited

When accessing via Chrome, we seem to be mostly ok, but when accessing Jira Cloud using Firefox we are getting some pages with security certificate errors related to HSTS issues that prevent adding exceptions in Firefox... in addition, when trying to access even the login page for our instance, we are getting a JavaScript load error under the following domain: https://aid-frontend.prod.atl-paas.net/atlassian-id/front-end/5.0.71.

I am currently using the latest version of Firefox authorized by my company, Firefox Quantum Extended Support Release 60.9.0esr (64-bit) on a Windows 10 machine.

 

Screenshot attached.

image.png

2 answers

0 votes

Hi @Russell Zera Have you checked in your firefox settings if it is allowing JS files to be downloaded from the above mentioned url?

It is possible that Firefox is blocking java script  files to be downloaded from this url. In this case, change settings in your Firefox to allow downloading files from above url.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Software

How to create Jira issus from Excel file?

When to use CSV importer When managing your processes in Jira, there are many occasions where you need to create a lot of tasks. Creating them one by one will cost you a lot of time and effort and i...

4,326 views 22 31
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you