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Anyone else seeing that not all ticket numbers appear in their boards?

Mickala Lovingood
Mickala Lovingood Oct 17, 2022

I am finding that some tickets will show ticket numbers but other do not and is not based on the ticket type (bug, task, story, epic, etc).  

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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Oct 17, 2022

Welcome to the Atlassian Community!

What is the board filter?  (If you don't have one, then you're looking at a type of board that is effectively using "project = xyz").

We might not need to see your board filter here to help you with this, it's just the first thing to look at - do your "missing" issues match the board filter?

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Chris Buzon
Chris Buzon
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Oct 17, 2022

Do you mean the Key ABC-123 or the count of tickets?  I've never heard of a ticket number not showing up on a board, but  I guess it could depend on what number you're referring to.

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Mickala Lovingood
Mickala Lovingood Nov 14, 2022

The issues are appearing but the Key (ABC-123) do not appear on all of them...seems to be a hit or miss as to which ones have it. 

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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Nov 14, 2022

Hmm.  Could you give us a screenshot?

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Stephen Aldridge
Stephen Aldridge Sep 21, 2023

Same for all our instances across the business seems the row is cramped and overlapping on sprint boards scrum and kanban - what changed since yesterday???

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Stephen Aldridge
Stephen Aldridge Sep 21, 2023

Screenshot 2023-09-21 at 13.13.31.pngScreenshot 2023-09-21 at 13.15.00.pngScreenshot 2023-09-21 at 13.15.49.pngScreenshot 2023-09-21 at 13.16.24.png

 

I have 3 separate boards with varying column numbers and all tickets were displaying fine yesterday now all tickets displayed in active sprints no longer show the key or partially show the key in the cards. 

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