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I'm in a JIRA trial and really want to like JIRA, but it's driving me crazy.
Can someone help me understand why after creating an issue on a project I would get an error that says:
An issue has been craeted but it is not visible.
I assigned it to a sprint... shouldn't I see it on the board?
I don't get it.
Is the issue visible in the project? Does the project summary page show that there is one issue in it?
Here's how you can get to the project's summary page: https://confluence.atlassian.com/display/JIRA/Browsing+a+Project's+Summary
For anyone who lands here searching for something similar - the quick filters are for display, toggling on and off during day-to-day usage. The problem was (I think) in the filter that tells us what to include on the board overall. Board -> Admin -> Config
I hope you found an answer to your inquiry, but if not, I ran into this issue today with a customer and was able to figure it out. The customer who had this issue had not mapped any statuses to the columns on his board. This meant that the customer could search and find the issues, but was unable to see them in the board.
To resolve this, you will need to map the issues to the associated columns. Please see the document titled Configuring Columns for more information on this.
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