I have upgraded my Jira server last week.
Today i was notified by one user that he cannot see any issues or projects.
The user belongs to a custom permission scheme i have created. When i try to edit the custom permission scheme the page is blank.
I tried to reindex the Jira server and when finished the problem remains.
I did an integrity check and everything is ok (passed)
I searched on your website and found https://confluence.atlassian.com/jirakb/blank-page-when-trying-to-edit-permission-scheme-827110627.html
But when I tried the command "select * from schemepermissions where scheme = 10003 AND perm_type = 'reportercreate'"there are no results so the workaround will not apply as is the comment.
In the blank permission page from the browser if i inspect using chrome i get an error :
Failed to load resource: the server responded with a status of 500 ()
I urgently need help on this.
Solution finally found:
Edit the file
$JIRA_INSTALL/atlassian-jira/WEB-INF/classes/permission-types.xml and uncomment the below XML:
<!-- <type id="reportercreate" enterprise="true"> <class>com.atlassian.jira.security.type.CurrentReporterHasCreatePermission</class> </type> -->
And everything went back to normal
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot