After server migration, cannot see issues on Greenhopper rapidboard!

Hi,

I have just completed a server migration, and now although all of the issues are present (in the issue search) they have dropped off of the rapidboard for the given project.

I followed the instructions as per this guide:

https://confluence.atlassian.com/display/JIRA/Migrating+JIRA+to+Another+Server

In effect though I just:

- did an xml backup

- copied all of the application data folder

- installed DB and JIRA on the new server (6.1 as opposed to 5.5, will this make a difference?)

- uploaded the app folder

- started JIRA, then logged in as admin and went to import and imported the xml from the export folder.

Now in the rapidboard in Greenhopper, I see the project and the epics (although they have strange names now) but all sprint history has been lost as well as any stories in the backlog! Interestingly though if I go to configure and then run the search filter in the issue search, the correct stories are returned!!

If anyone could help we'd be eternally grateful!

Rob.

1 answer

1 accepted

Just fixed it... It appears a re-index does the trick! :)

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

684 views 4 16
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot