Advanced roadmaps: dependency lines between projects

[Jose Gorchs]

In our organization, we use "team projects". So, a team is represented by a project in Jira.

With advanced roadmaps we have several cross-teams projects. We add the releases from the different teams/projects involved and all looks good.

If I have the "line" option selected to show the dependencies, when I add  depencency between two tasks within a team , we can see the lines from one to another. Also all good here.

However, when I try to add a depencency between two different teams/projects, the lines do not show. The dependency is created, because if I go to the source task, I can see that it is blocking the other one, but no line is visible, which somehow blows one of the nice features of the advanced roadmaps, which is outlining the external dependencies in a very visual way.

Is this how it is suppossed to work or may I be mising some setting/filter?

[Deleted user]

I was encountering same issue, the dependency showing on  project / or team view level is really important to me and I think it is the only that mater for Advance Roadmap Feature. However it not work, kinda disappointed.

Any voice from Jira team let us know weather this is a bug / incomplete feature ? And when this will be fixed or complete someday in future? So we can figure out our own way to deal with business situation currently?

[Leslie Horne]

I have same issue. It definitely that you only see lines when between issues in same project. Across project only shows the symbol not the line.

It would be advantageous to see lines across projects otherwise we have to now use another product to present the programme of projects.

[Jose Gorchs]

by trying for several hours i found out that depending on the Filter settings, the lines are showed or not. Specifically the "Group by" field sees to make a bog difference. But still, when you group issues by Project/team, the lines are not shown, which clearly hinders one of the nicest features of AR, which is easily tracking dependencies between teams

[Dave Mathijs]

Thanks for confirming Leslie.

[Veronica Guo]

I have the same issue too. The dependency lines between tickets from different projects show up when `Group by` is set to `None`. As soon as I set `Group by` to `Project` or `Team`, which is a more useful view, they are gone.

Visualizing dependencies across projects is the main reason why our teams want to use advanced roadmap... plus in the screenshots on the advanced roadmap feature page, it does appear that dependency lines across teams should show up.

[Cornelia.Helle]

I encountered the same problem and may have found a workaround (which is obviously not perfect). 

If you remove the Group by team setting and then add the column "Team" (-> "fields") you  can then sort the roadmap by team. It is not perfect, but at least you have a chance to identify the cross-team dependencies. 

[Deleted user]

Is there already a ticket for this to vote on? There are people here that start using Miro because of not having all the dependencies shown in Jira.

[Dave Mathijs]

Hi @Jose Gorchs Welcome to the Atlassian Community!

Are you using the same issue link type for all dependencies, f.e. Blockers (blocks, is blocked by)?

[Jose Gorchs]

I was checking to be sure and the answer is yes. 

on the dependencies where I can see the lines: on the blocking task I can see that in the "linked tasks" section there is a "Blocks" link to the right target. and on the target task I can see the "Is blocked by" task listed there.

I can also see the same links in those cases where the lines are not visible.

So @DaeDave Mathijs can I infere that the exepcted behavior would be that the lines would be visible in both cases? (which would then imply something is wrong with our setup      -that requires further investigation- and not a "by design" behaviour -in which case, there would be nothing to investigate-.

[Dave Mathijs]

Have you checked the following documentation page?

Change how Advanced Roadmaps displays dependencies

Is it possible to share a screenshot?

Are you referring to dependencies on the Roadmap tab or the Dependencies tab?

You can also view dependencies based on the team to which they’re assigned by selecting Team from the Group by dropdown. This will group your dependencies based on their assigned team.

[Jose Gorchs]

sure

the settings seem to be correct (actually some of the lines do show up)

so, in the screencap below, tasks 1549 and 3371 do have a depencency link, but the line is now showing and as you can see some of the other depencencies (the ones within the team) do show up

[mcziomer]

I have the same problem. I like to see dependencies between projects and not teams. However, the groupby function removes the lines.

[Deleted user]

Even team level, it didn't show the dependency for me. Only Blank filter or Dependencies View show