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Dear community,
I want to insert a new component named "Testkomponente" into selected tickets using advanced automation. In the attached image, you can see a strong simplification of the operation performed on one ticket. Unfortunately, the whole thing does not work. Can you see what I did wrong?
Thank you very much and best regards
Sebastian
Hi @Sebastian Schwabe , I see a "/" in "components" can you remove this?
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Just to be sure try replacing your current JSON with the below
{
"update": {
"components": [{
"add": {"name": "testkomponente"}
}]
}
}
Alternatively , why not simply place testkomponent into the provided Components field and select add/remove via the ellipses?
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which path did you succeed with?
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