We'd like to add custom fields for our project but current access doesn't allow it.
Could you let us know how you were able to add custom fields or what access is needed? Thank you.
Hello @Janice Sawali
Welcome to the community.
Are you working with a Company Managed project or a Team Managed project? It will say which at the bottom of the navigation pane on the left.
The process described by @Paloma Fondon Araujo applies only to a Company Managed project. Also, there are additional steps required to add the new fields to the Field Configuration and Screens used in your project.
For Team Managed projects the process of adding custom fields is entirely different.
The screen image you pasted is for a Company Managed project, not a Team Managed project.
There are different levels of administrative access. There are JIRA Administrators, who can make changes to elements that might be changed between projects, like creating custom fields, creating and modifying workflows, screens and such. There are also Administrators for each Project who can make limited project-specific changes such as creating Release Versions and Components. Project Administrators don't have access to add new custom fields nor change the workflows/screens that are used by a project.
To access Jira Administrator functions you would go through the Settings (gear icon) option next to your avatar on the menu bar, as shown in Paloma's reply. It looks like what you have actually accessed in your screen image is Project Settings.
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