Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Adding templates to description field in issues?

One of our team managed projects was able to add a template of sorts to their description field in one of their issues. We have a team that wants to do the same but is on a company controlled project and I am trying to see if that is feasible there as well. I can understand why it wouldn't be, however understandably frustrating for our teams that don't understand the difference. 

Screenshots below (first one is company managed, second is team)

Screen Shot 2021-07-09 at 9.46.12 AM.pngScreen Shot 2021-07-09 at 9.46.38 AM.png

2 answers

1 accepted

1 vote
Answer accepted

Hi @Paula Pokusa I'm sorry but I'm not aware of any simple solution. But some workarounds exist... this one looks quite nice:

It describes that default value can be configured for custom fields. So you can create custom field Description and replace system field with it on Create screen. You will also configure postfunction which will copy value from Description [custom field] to Description [system field]

Yeah, that's what I thought but hoping that wasn't the case. Thanks!

0 votes
John Funk Community Leader Jul 09, 2021

Hi Paula,

No, you can't put in a default value for the Description field in a company-managed project. 

You can create a custom multi-line text field and use that information. Then after the issue is created with the information put in by the user, you can copy the value into the Description field if you like. 

I was watching this thread. Thanks @John Funk  for confirming. Much appreciated.

Like # people like this

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira

⏰ Day in the life of a Jira Admin!

Hello Community! We thoroughly enjoyed this just-for-fun conversation in the Jira Admin Group about what it's like to be a Jira Admin. For #JiraJuly, our talented designers created these graphics t...

882 views 2 22
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you