Adding subtasks to subtasks

[German Guberman]

Hi! 

I organized my project as follows:

Customer capability (Epic) --> Feature (Story) --> Feature component (Task) --> Code (Sub-task).

However, I cannot add child issues to the feature component. It appears that Jira is limiting child issues to three layers (i.e.: Epic --> Story --> Sub-task). 

Is there any way to configure hierarchy in a way that responds to what I need? 

This (Configuring initiatives and other hierarchy levels | Atlassian Support | Atlassian Documentation) has not solved my current problem.

Thank you!

[Trudy Claspill]

Are you using a Premium plan subscription for Jira Cloud?

The built-in issue hierarchy for Jira Cloud is

Epic > Generic Issues (i.e. Stories, Bugs, Tasks) > Sub-tasks

The issue types defined at the Generic Issue level are "siblings" and cannot be made "children" of each other.

If you have the Premium plan subscription you can use Advanced Roadmaps to extend the hierarchy from Epic upwards, but not from Generic Issues downwards.

If you are using a Standard plan subscription, then you will not be able to extend the issue hierarchy with the native functionality. You can upgrade to Premium, or you could look at third party products such as Structure, Aha, BigPicture and other roadmapping types of apps.

[German Guberman]

I am indeed using premium - this would be best as I want to avoid more third party apps.

[Dave Rosenlund _Trundl_]

Hi, @German Guberman. I'd just like to point out that this question is not unlike your previous question: "Trying to add stories to sub epics ." You will probably notice the similarity in the responses.  

That is to say, you must decide to work with the expected (often used) Epic > Story/Task > Sub-task hierarchy that out-of-the-box Jira suggests, OR you can use an Atlassian Marketplace app that gives you the flexibility to build and use your own custom hierarchies.

If that is your goal, no matter where in the hierarchy you wish to customize things you are going to need an app for that :)

Best,

-dave

[Adam _SoftwarePlant_]

Hi @German Guberman 

Taking into consideration your requirements, I believe that you may want to give some of the apps from the Atlassian marketplace a try - like BigPicture/BigGantt for example, developed by Softwareplant (A company I am also a part of). Those will help you organize your work better, manage your work across multiple Jira projects on one screen, create your desired task structure and layers, and also you can take advantage of the other powerful modules included such as Resources/Board and other:.

I hope this helps.

Best regards,

Adam

[Rahul_RVS_Support]

Hi @German Guberman

You can use Issue Links to create your own hierarchy and to visualize and track this hierarchy progress, you can try out our plugin Agile Tools.

Agile Tools - Epic Tree, Links Tree and Time in Status 

Key features of Links Hierarchy:

• Hierarchy upto 10 levels deep
• Progress % on "remaining estimate" or "original estimates"
• Edit Issue summary, time estimates, story points and assignee on the tree with real time updates in the progress
• Rolled up percentage completion at all levels
• Ability to add/remove the columns on the report

You get multiple other features as below in the same app

• More than 8 types of Time in Status Reports. Excel Export available for all status reports.
• Epic Hierarchy / Sum Up (Standard Jira Hierarchy Epic -> Story -> SubTask)
• Portfolio/Advanced roadmaps Hierarchy. Levels above Epic
  
• Worklogs Report
• Timesheet Entry screen
• Dashboard gadgets for all the reports