I am highly frustrated being unable to add sub tasks in Jira. Maybe I am just inexperienced, but I have tried everything I can, checked every document I can find, but no luck.
People talk about going to "Administration" then "Issues". I do not see that menu item "Issues". I have permissions to do this kind of thing, because in other projects I do see the "Create subtask" option on an issue raised. I have changed the issue type to be the same as the one where it does work, but still no luck.
I do not know what information you need from me to enable assistance, except that:
Please assist if you can?
Does the issue type scheme associated with your project include the Sub-Task issue type?
You can go to the Project Settings -> Issue Types to check that.
If Sub-Task is not in the issue type scheme that is associated with your project you have to add it. For this you need to be a Jira administrator to access the Administration section. To do this:
You need to be a Jira admin to see Issues in the Jira settings cog, but you don't need to be a Jira admin to create a sub-task. It might be that sub-tasks aren't an available issue type within your project, so you might need to ask a Jira admin to check this in your project's permission scheme.
Thanks, Callum. I am an administrator (added to all groups) but not sure why I could not see the "Issues" item under "Administration". I did manage to see that under "Issue types" as Ioana indicated in the accepted answer, that I can add Sub-tasks over there, and it now works. Thanks!
Under your Jira Software, go to the settings and under that visit Sub-tasks. In this section, you would be able to configure the way Sub-tasks to perform.
Other option is on the right corner, click on settings icon and you can find "Issues". Click on that and you will find Sub-task menu to manage.
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