Adding shared mailbox as a mail server in Jira

shamanth.umesh February 23, 2024

Hello, 

I am trying to add a shared mailbox (MS Exchange) as a mail server to Jira so that I can create an issue when any user sends an email to it. Now I have full access to the shared mailbox for my corporate email account. 

Is there a working method that describes how to add this mailbox to Jira? I have read a lot of articles, but I don't see any successful methods.

Shared mailbox: shared_email@mycompany.com

My email: shamanth@mycompany.com

 

Thanks in advance!

1 answer

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 23, 2024

Suggest an answer

Log in or Sign up to answer