Adding request participants in an automation

[Lena Krauß]

Hi everyone!

I am building a simple automation through which I want to add someone to the existing request participants (without removing the existing ones) when the status changes.

I tried two ways and both don't really work unfortunately:

1. Under "Choose fields to set..." I select Request Participants. In the field below, I select "Copy from issue" and the person I want to add.

When I test it, the automation overwrites the existing request participants and replaces them only with the person I wanted to add.

2. I tried the following JSON code (without selecting a "field to set" above):

Of course I replaced "internal name of the person I want to add". I tried it with the email, too.

The automation doesn't create an error, so I suppose the code is correct. But when I test it, nothing happens at all.

I would be very happy about some ideas why this doesn't work. Thanks in advance!
Lena

[Manon Soubies-Camy _Modus Create_ · Accepted solution]

Hi @Lena Krauß and welcome to Community!

Can you try the following JSON instead?

{
"update": {
"Request participants" : [
{
"add": {
"accountId":"xxxxxxxx"
}
}
]
}
}

You can find account ids by going to the user profile:

Hope this helps,

- Manon

[Lena Krauß]

Hi Manon!

Thank you so much for your answer. That works perfectly :)

Thanks again and have a great day!
Lena

[Manon Soubies-Camy _Modus Create_]

Glad it helped! :)

[Peggy Miller]

Can someone give an example of adding more than one participant?  I'm having trouble getting the JSON syntax correct.  TIA

[Peggy Miller]

I figured it out:

{
"update": {
"Request participants" : [
{"add": {"accountId":"xxxxxx"}},
{"add": {"accountId":"xxxxxx"}},
{"add": {"accountId":"xxxxxx"}},
{"remove": {"accountId":"xxxxxx"}}
]
}
}