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Adding label to issues on creation (automatically)

Adding label to issues on creation (automatically)

Hello Atlassian Community,

Is it possible to set rules for automated labeling in JIRA (at the time of issue creation)? For example: JiraOne project, what would be wanted is that if the reporter is one of a certain group of people, add "tech-support" in the label/s field automatically upon issue creation.

Is that possible?

Thanks,
Ikem

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Hi Ikem,

yes this would be possible using Automation. Give the following guidelines a try...

Trigger - issue created

Conditions - JQL - reporter is memberof(“group”)

action - edit issue > labels = “tech-support”

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Hi Jack,

Thank you!

Uhhmm pardon my ignorance, Automation a plugin in JIRA that's different from JSU Automation Suite right?

Thanks,
Ikem

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sorry, i see you are on server. I was speaking of Automation for Jira which is built into Cloud but available for Server as an addon.

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Adding label to issues on creation (automatically)

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