Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Adding a new label to existing labels on issue using automation


I want to add a new label to an issue on certain condition, so I need to read the existing label and then add the new value and then set the new value in jira automation. 

Has anyone of you done such rules and is able to what json i can use to 

1) read the existing labels

2) append the new label I want to set to json

3) set the json as new label for the issue


KInd Regards



1 answer

0 votes
Fazila Ashraf Community Leader May 27, 2021

Hi @Sahoo Manas (SEIT) image.png

An automation like this helps?

Actually this will delete the old labels it may have and just sets the new label, I need to append the label.

Fazila Ashraf Community Leader May 27, 2021

ah.. i get that.. 

update it like below with 'Copy from issue'


Like Bill Sheboy likes this

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

200 views 6 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you