Scenario:
Using Plans (old Portfolio) this is the hierarchy:
Project and Epic have a custom field:
Status Notes
Challenge:
Every time the "status notes" is updated in an epic, add (copy) this to the same field (Status notes) for the parent without losing the current information.
Example:
Starting point:
Project 1.1 – Status notes: Empty
Epic 1.1.1 – Status note Empty
Epic 1.1.2 – Status note Empty
Updating status note from Epic 1.1.1 with the status: “Epic on track”
End point:
Project 1.1 – Status notes: “Updated date - Project1.1 – epic on track”
Epic 1.1.1 – Status note: Project on Track
Epic 1.1.2 – Status note Empty
Next week, a new update is inserted, this time on Epic 1.1.2: Status notes = Epic Blocked
Project 1.1 – Status notes: “Updated date - Project1.1 – epic on track”
“Updated date – Epic 1.1.2 – epic blocked”
Epic 1.1.1 – Status note: Project on Track
Epic 1.1.2 – Status note: “Epic blocked”
This copy can not delete already information in the parent issue. Just need to add it, starting with a new line
Can you help?
I have Jira automation commercial app to do this.
No one to help?
Two things - yes you can update issues that are linked to each other based on a transition, second for appending values I believe you should be able to use smart values along with updating fields using JSON. Have you tried creating an automation rule?
Ravi
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Hi,
Yes, I'm trying to create the rule in the last few hours but with no success.
Humberto
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