Add a custom domain to your Jira Service

System Administrator
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March 7, 2024

I like to test migrate to jira and confluence to the atlassian cloud and set a custom URL for the new jira and confluence instances. For example:  https://jira.mycompany.com/ and https://docs.mycompany.com/ and not https://mycompany.atlassian.net/jira and https://mycompany.atlassian.net/confluence.

However, according to this page, using custom domain is only available for participants of the 'early access program'. How can I add myself to this program, and how much does it cost to have a custom URL? I have the feeling, it should be a standard feature available for free, at least for 'standard' plan, but I like to know for sure.

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Dirk Ronsmans
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March 7, 2024

Hi @System Administrator ,

This is actually tracked under https://jira.atlassian.com/browse/CLOUD-6999

As far as I can see this is already in General Availability (and no long EAP), I'm assuming they forgot to update that documentation.

It should also be available as a standard feature for all paying customers.

On all instances that I have organisation admin I can see the feature as available (and I'm not in EAP in any of them :))

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