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Add Jira Cloud app in MS Teams

I am trying to add the Jira Cloud app into an MS Team that I own. It fails when I click "Authorize in Jira", and Jira gives me "Something's gone wrong" without a detailed error description.


  • I know the URL to our Jira (", and I can open that url in a browser
  • I use the same MS 365 Account in the Jira Cloud app, as when I open Jira in a browser

What am I doing wrong?

1 answer

0 votes
Andy Heinzer Atlassian Team Mar 31, 2021

Hi @Husman Goran (SEIT) 

Sorry for the inconvenience here, however I have confirmed that there was a problem with this integration app that was causing this behavior.  Atlassian has released an updated version of this app that will correct this problem.

A site-admin can manually perform this update by going to Apps -> Manage your apps.



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