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Add 'Cancelled' Status or Column that gets Resolution of Done and closes Edited

Justin C_ I'm New Here Apr 29, 2021

I'm trying to do something simple.

I'm trying to add a new status or column to my sprint board of Cancelled. If a ticket is set to Cancelled and the sprint is closed, the Cancelled tickets gets set to Done and the Sprint closes.

I have added the new status of Cancelled to the project's workflow and have the column on the board, but I don't know the next step to set a Cancelled ticket to a Done resolution on sprint close. When I try to close my sprint, it says the Cancelled tickets aren't Done, and they are brought over to the next sprint.

Can someone help?

Thank you.

2 answers

1 vote
John Funk Community Leader Apr 29, 2021

Hi Justin - Welcome to the Atlassian Community!

If it is a Sprint board then the Cancelled status needs to be in the last column of the board for it to be considered “Done”.

Like John Funk likes this
0 votes

Hi @Justin C_ 

It sounds like to me that your workflow for this board needs the cancelled status added to it with a post function assigned to set the resolution to cancelled. Then you should be able to map that status to your done column on your board. 

it is possible to have multiple statuses assigned to a column on a scrum or kanban board. 

You're very welcome.

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