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Access the cloud-to-cloud migration feature doesn't show

Daniel Sagarnaga
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 09, 2023

Im trying to follow the guide to perform a cloud to cloud migration on jira.

  1. Select Settings ⚙️ in the top right corner of the screen. 

  2. Select System.

  3. Select Migrate cloud site from the left navigation menu. (This option doesnt show anywhere)jira settings.jpg

1 answer

0 votes
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 09, 2023

It should be in the Import and Export section.

Screen Shot 2023-05-09 at 2.11.11 PM.png

 

If it is not present,

- have you confirmed that you are a Site Admin and not just a Jira Admin?

- do you have Release Tracks enabled, which may have prevent an upgrade that included the functionality?

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