Access the cloud-to-cloud migration feature doesn't show

Daniel Sagarnaga May 9, 2023

Im trying to follow the guide to perform a cloud to cloud migration on jira.

  1. Select Settings ⚙️ in the top right corner of the screen. 

  2. Select System.

  3. Select Migrate cloud site from the left navigation menu. (This option doesnt show anywhere)jira settings.jpg

1 answer

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Trudy Claspill
Community Leader
Community Leader
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May 9, 2023

It should be in the Import and Export section.

Screen Shot 2023-05-09 at 2.11.11 PM.png

 

If it is not present,

- have you confirmed that you are a Site Admin and not just a Jira Admin?

- do you have Release Tracks enabled, which may have prevent an upgrade that included the functionality?

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