Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

AWS-Quickstart to run Jira Data Center

What does one have to do these days to get a Jira DC running on AWS (especially the flavor with an existing dataset of 1M issues)? I tried the "AWS Quick Start for Jira Data Center" several times, but every time it fails with a (different) error message and rolls back.

The last error was something like: could not create "BastionHost", but it never really says why its creation attempts fail.

Of course, it would be much much much easier to just install locally, but for the DC Apps Approval process we're supposed to run comparable instances and it explicitly mentions AWS. AFAIK the "dc-app-performance-toolkit" also seems to require AWS.

2 answers

1 accepted

Solution seems to be: Try several times until it works.

Performance and reliability also seems extremely dependent on time of day.

Yesterday in the morning (US eastern time) a reindex took two hours and failed with an error.

Right now (night in US eastern time), the reindex took 37 minutes.

My hunch is that you should probably avoid AWS when other people use it (or get something different from a c5.4xlarge instance; I'm not familiar with details or performance guarantees).

0 votes
Adrian Atlassian Team Jan 24, 2020

Hi @Ulrich Hobelmann _catworkx_ 

Can you confirm that you have selected the correct region? 

 

Supported AWS regions

Not all regions offer the services required to run Jira.  You'll need to choose a region that supports Amazon Elastic File System (EFS). These regions are:

 

  • Americas
    • Northern Virginia
    • Ohio
    • Oregon
    • Northern California
    • Montreal
  • Europe/Middle East/Africa
    • Ireland
    • Frankfurt
    • London
    • Paris
  • Asia Pacific
    • Singapore
    • Tokyo
    • Sydney
    • Seoul
    • Mumbai

 

For more information :

Yes, I selected North Virginia explicitly because of the EFS requirements.

But thanks for the links, I'll check them out, in case I missed something else.

This time it could not start the JiraDCStack, because "AWS was not able to validate the provided access credentials (Service: AmazonAutoScaling;...)" (and this aborts the ClusterNodeGroup, which aborts the rest of everything).

Is that something I have to enable globally somewhere (what Google gave me didn't look like it, but I'm not an AWS expert)? To start the template, I explicitly had to tick the checkbox to allow Autoscaling, so I thought that was it.

Interesting, now it seems like it worked. So it's just a bit non-deterministic.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira

Announcing the waitlist for Jira Work Management

Hey there Cloud Community members! We’re excited to give you the first glimpse of the new home for business teams on Jira — Jira Work Management. Jira Work Management is the next generation of J...

638 views 10 16
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you