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Подскажите, пожалуйста, где находится настройка добавления SLA?


Моя задача: распределить задачи сотрудникам, выставить время до которого они должны успеть выполнить задачу и получить уведомление в том случае, если эта задача была не выполнена. Думаю сделать это с помощью автоматизации и SLA, но не могу найти настройку SLA. Скажите, пожалуйста, где именно она находится? 

В настройках моего проекта нет такого раздела... 

2 answers

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Привет @homeuser 

Для джири софтвера нужно искать плагин с маркетплейса. Один с таких разработала моя команда - SLA Time and Report. Он позволяет настроить СЛА для задач с любих типов проектов.

Если будет нужна помочь - обращайся.

0 votes
Jack Brickey Community Leader Dec 27, 2021

SLAs only exist within Jira Service Management not Jira Software or Jira Work Management. You should be able to achieve your goals without needing SLA feature simply relying on Automation. You could have one rule to set the due date field and assign the issues which would trigger on creation of issue. A second rule would run daily and look for issue due today and send email or add comment for assignee.

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