Use smart values to calculate lapsed time in a transition

Samina.Shah September 5, 2022

I am in a team-managed project and have full permissions within it.

I would like to use smart values to calculate the number of days between two consecutive statuses only for a Task issue type.

I have investigated using smart values with Advanced compare condition and I think I may need two of these components.

My question is how I can use the status of an issue to start the calculation of days until the next consecutive status.

Thanks

1 answer

0 votes
Heryclles Henrique do Nascimento October 4, 2022

Jira does not bring the date of a certain status to consume in smart values, I had to create a custom field and an automation to save the date of a certain statusCaptura de tela 2022-10-04 193447.png

then you can use the smart value {{now.diff(customfield_name).businessDays}} to calculate the difference of days considering working days or {{now.diff(customfield_name).Days}} for any days.

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