Unable to create a new issue bug in the cloud

Harmke Oenema April 3, 2018

Hi,

 

I can't create new issue in mij jira project since today?

Can anyone help me

java.lang.NullPointerException
	at com.atlassian.jira.issue.fields.IssueTypeSystemField.lambda$populateOptionsForProjects$7(IssueTypeSystemField.java:189) [classes/:?]
	at com.atlassian.workcontext.metrics.Timer.time(Timer.java:171) [atlassian-work-context-metrics-6.0.6.jar:?]
	at com.atlassian.jira.issue.fields.IssueTypeSystemField.populateOptionsForProjects(IssueTypeSystemField.java:189) [classes/:?]
	at com.atlassian.jira.issue.fields.IssueTypeSystemField.getCreateHtml(IssueTypeSystemField.java:163) [classes/:?]
	at com.atlassian.jira.issue.fields.rest.FieldHtmlFactoryImpl.lambda$createField$5(FieldHtmlFactoryImpl.java:135) [classes/:?]
	at com.atlassian.workcontext.metrics.Timer.time(Timer.java:171) [atlassian-work-context-metrics-6.0.6.jar:?]
	at com.atlassian.jira.issue.fields.rest.FieldHtmlFactoryImpl.createField(FieldHtmlFactoryImpl.java:133) [classes/:?]
	at com.atlassian.jira.issue.fields.rest.FieldHtmlFactoryImpl.lambda$createField$3(FieldHtmlFactoryImpl.java:127) [classes/:?]
	at com.atlassian.workcontext.metrics.Timer.time(Timer.java:171) [atlassian-work-context-metrics-6.0.6.jar:?]
	at com.atlassian.jira.issue.fields.rest.FieldHtmlFactoryImpl.createField(FieldHtmlFactoryImpl.java:125) [classes/:?]
	at com.atlassian.jira.issue.fields.rest.FieldHtmlFactoryImpl.createProjectAndIssueTypeFields(FieldHtmlFactoryImpl.java:116) [classes/:?]
	at com.atlassian.jira.issue.fields.rest.FieldHtmlFactoryImpl.lambda$getCreateFields$0(FieldHtmlFactoryImpl.java:76) [classes/:?]
	at com.atlassian.workcontext.metrics.Timer.time(Timer.java:171) [atlassian-work-context-metrics-6.0.6.jar:?]
	at com.atlassian.jira.issue.fields.rest.FieldHtmlFactoryImpl.getCreateFields(FieldHtmlFactoryImpl.java:75) [classes/:?]
	at sun.reflect.GeneratedMethodAccessor2913.invoke(Unknown Source) [?:?]
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_162]
	at java.lang.reflect.Method.invoke(Method.java:498) [?:1.8.0_162]
	at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26) [atlassian-plugins-core-10.0.11.jar:?]
	at com.sun.proxy.$Proxy435.getCreateFields(Unknown Source) [?:?]
	at sun.reflect.GeneratedMethodAccessor2913.invoke(Unknown Source) [?:?]
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_162]
	at java.lang.reflect.Method.invoke(Method.java:498) [?:1.8.0_162]
	at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:302) [spring-aop-4.2.5.RELEASE.jar:4.2.5.RELEASE]
	at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56) [?:?]
	at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60) [?:?]
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) [spring-aop-4.2.5.RELEASE.jar:4.2.5.RELEASE]
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) [spring-aop-4.2.5.RELEASE.jar:4.2.5.RELEASE]
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) [spring-aop-4.2.5.RELEASE.jar:4.2.5.RELEASE]
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) [spring-aop-4.2.5.RELEASE.jar:4.2.5.RELEASE]
	at org.eclipse.gemini.blueprint.service.util.internal.a

1 answer

0 votes
Chung Park Chan
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 3, 2018

This seems to be similar to a Kb here - Issue Operation or Trying to Administer a Project Results in NullPointerException. Run the diagnosis to verify if this is the case. 

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