Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Restrict User Access to one Project

I read through other discussions and followed this video still when I login the user can see all the projects.

What I want is to have my internal users access to all projects and have clients access their respective projects only.



You haven't configured something right.

First of all check the Permission scheme associated with those project and see who has Browse rights. Afterwards check the projects (Users & Roles section) and ensure that the users who should not be seeing the project is not in a group or directly added to a role which permits him to view the project.

Also you can use the permission helper to verify his Browse rights.

Hi Ilyes,

The way we've set it up at De Persgroep is we have two main groups:

  • persgroep-users (containing all internal users)
  • external-users (containing all external users)

In our Global Permissions we've added the group "persgroep-users" to the Developer and User project role. This way, all newly created projects will be available for everyone within the group "persgroep-users". Others won't.

We usually make a group per external party fe.: "EXT Atlassian" could contain all external user from the company Atlassian. You can then add this group to a User or Developer role in a specific project which will only allow them to view that particular project.

Please also make sure that the general groups like jira-users or any other group you use to grant JIRA access to user isn't configured for a particular role in the Global Permissions.

Hope this helps.



I created a group called ExtCompany and a role called ExtCompanies.

Then I allowed project browsing on the new project to the ExtCompanies Role.

After that, I added the group ExtCompany with the role ExtCompanies and it worked.

My problem now is the default settings allow the user to do everything so I will need to restrict that.

Also, I created a group for internal users and assigned them to the project with the Developer role. How can I make sure that internal users are always added to a new project as Developer? Thanks

Hi Ilyes,

You'll need to take a look at JIRA's Global Permissions which are being used to add certain groups to the project role of every newly created project.

You might need to go through all your projects and remove the jira-users group (or any other group containing the external users) from the project roles. Please make sure to add the internal-users group instead to avoid locking internal users out of their projects.




Log in or Sign up to comment
Community showcase
Published in Jira Software

Upcoming changes to epic fields in company-managed projects

👋 Hi there Jira Community! A few months ago we shared with you plans around renaming epics in your company-managed projects. As part of these changes, we highlighted upcoming changes to epics on...

14,119 views 34 44
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you