Our team uses Jira with scrum to work on a project. The client who is the stakeholder of the project is not currently part of Jira but submitting their feature requests and bug reports through other channels.
I would like to integrate the client within the Jira project so that the project can be more transparent. I would also like to have them submit their requests within Jira as well, that would make it possible to have a discussion about each item within the Jira ticket.
The problem is that I don't want the client to be able to mess up the priority of the backlog. I would like to have a workflow like this:
Client asking for a feature -> product owner filter and clarifies request -> item appear in backlog.
But it would be great if the client was able to add the request directly in Jira but not in the regular backlog, which might be picked up by the team before PO has made its clarification.
How would I configure Jira for this case?
Hi, Jira users! Do you use Jira alongside Microsoft Teams? We want to hear how you’ve used the power of Jira Cloud and Microsoft Teams (via the Jira Cloud for Microsoft Teams app) to achieve a team...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events