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Behavior of Task Issue Type has Changed?

We have noticed in the past week or so that a Task no longer seems to be able to live hierarchically underneath a Story. Previously we could add a Task or Sub-task to a story, now the only option is to add a Sub-task. We have not changed any configurations in the time since this has started.


A Task can still be created via the Create button, but it cannot be added as a child to a Story, no matter the method you try. Has anyone else noticed this behavior? I'd love to understand why this may have changed.


G subramanyam Community Leader Apr 22, 2021

Hi @Stephanie High welcome to the Atlassian community.

May I know if you are observing this behavior in "Team managed" or "company managed" version?

Have you tried logging into Jira from other browsers and observed?

Hello! I appreciate your quick response. 

This is occurring on a Company managed project.

I have tried in several browsers with the same behavior.

In the screenshot below, at step 2, there used to be a dropdown that let you select Sub-task or Task. That option no longer appears, the only option is to add a subtask.

Jira Tasks.png

As a work around, we tried adding a sub-task, then converting to a Task and it immediately lost it's Parent story.

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G subramanyam Community Leader Apr 22, 2021

Thank you for sharing the screen shot. This looks strange to me too! Let's wait for more answerer's who might have found a cause or solution or steps for this behavior.

John Funk Community Leader Apr 22, 2021

Hi Stephanie,

I am not aware of a task ever being able to live as a child under a story - at least in out of the box Jira. They are created at the same level. 

Have you been using a third party add-on? 

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